Refund policy

Trading Cards & Graded Cards — Final Sale

Due to the collectible nature of trading cards and the sensitivity of card and slab condition, all sales of individual trading cards and graded cards are final. MoniVerse does not accept returns or exchanges for buyer’s remorse, changes in market value, subjective opinions regarding condition or grading, or damage/alteration occurring after delivery.

We make every reasonable effort to accurately photograph and describe each collectible. When a listing shows the actual card or graded slab, the customer will receive the exact item pictured.

Exceptions: Please contact MoniVerse if you receive the wrong item, an item that is materially different from the listing, an item damaged during shipping, or if there is a legitimate authenticity concern.

Any issue should be reported promptly after delivery with the order number and supporting photographs of the item and shipping packaging. Items must not be altered, cleaned, modified, cracked out of a graded holder, reholdered, or otherwise changed after receipt.

Unauthorized returns will not be accepted. If MoniVerse approves a return because of an error on our part or qualifying shipping damage, return instructions will be provided before the item is sent back.

Market Value: Trading-card values fluctuate. A change in the market value of an item after purchase does not qualify for cancellation, return, refund, or price adjustment.

Sealed Products: Once factory-sealed trading-card products are opened, they are final sale and cannot be returned.